NYC Broadway Week℠: Frequently Asked Questions
Simply click on the ticket link for the participating show and enter BWAYWK23 as your promo code.
With the NYC Broadway Week 2-for-1 ticket offer, you get 50% off each ticket with a minimum of two tickets purchased. Rather than one free ticket for every full-price ticket, all tickets will be issued at 50% off their original price (plus applicable taxes and fees). Your shopping cart will show the exact number of tickets you will receive.
If no seats are available, it’s possible that the show has sold out at the offer rate. Please choose another date or check back at a later time to see if the show has released more discounted seats. Also check each show’s terms and conditions to make sure you’re not selecting a performance on a blacked-out date.
2-for-1 tickets: BWAYWK23
2-for-1 tickets with Upgrade Option: BWAYUP23
ATG: On the ticket purchase
Criterion: Once you select the 2-for-1 ticket offer or the upgrade offer, you will be taken to the show’s performance listing page where your code will already be applied. Select your performance to choose your seats. You may also visit
Seatgeek: Once you select the 2-for-1 ticket offer or the upgrade offer, you will be taken to the show’s performer page where your code will already be applied. Select your performance to choose your seats.
Telecharge: Once you select the 2-for-1 ticket offer or the upgrade offer, you will be taken to the show’s offer page, where your code will already be applied. Enter your preferences and click NEXT to choose your seats. NYC Broadway Week seats are displayed on the seating chart in orange and regularly priced seats in blue. You may also visit
Ticketmaster: After selecting your desired show date and clicking “Find Tickets,” you’ll be directed to the show’s seating map. Toward the upper right-hand side, click the “Unlock” button and enter the code in the box. Once the code is entered, the map will highlight the seats that are available for the 2-for-1 offer in dark blue. The offer details and cost per ticket are displayed on the right. Learn more at
If you are having problems purchasing your tickets online, please call the appropriate number below:
Criterion Customer Service: (833) 274-8497
Disney Customer Service: (866) 870-2717
Lyric Theatre Customer Service: (855) 551-9777
Seatgeek Customer Service: (888) 985-9421
Telecharge Customer Service: (800) 447-7400
Ticketmaster Customer Service: (877) 250-2929
If your show has been canceled, please check with your original point of purchase for a refund.
If you are unable to attend your performance, please contact your original point of purchase. Each show or ticketing partner currently has its own policies regarding cancellations.
Below you’ll find the primary sales channel associated with your show:
Aladdin
The Lion King
Hamilton
MJ the Musical
Six The Musical
Sweeney Todd: The Demon Barber of Fleet Street
Wicked
The Book of Mormon
Hadestown
Moulin Rouge! The Musical
Back to the Future: The Musical
A Beautiful Noise, The Neil Diamond Musical
Chicago
The Cottage
Here Lies Love
Jaja's African Hair Braiding
Kimberly Akimbo
Once Upon a One More Time
Purlie Victorious
The Shark Is Broken
Shucked
Some Like It Hot
Harry Potter and the Cursed Child
& Juliet